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Course Information

Course Title: Windows Client Operating System
Course Number: CIS 1510
Credit Hours: 3
Lab Hours: N/A
Prerequisite(s): CIS 1107 and 1130 or 1411
Course Description: In this course, students will learn how to plan for, install, upgrade, secure and maintain Windows 10 operating systems in an organizational environment. Introductions and instructions for deployment tools and methods to deploy Windows 10 on both virtualized and bare metal devices will be explored as well as the pros and cons associated with deployment options in those environments. Students will be introduced to the management of networking, file systems, peripherals and storage solutions. To conclude, students will learn troubleshooting and management techniques for the ongoing maintenance of Windows 10.
Required Text:

Title: Ascend Academic Courseware Series: Microsoft MD-100T00 Windows 10
ISBN: 978-1-7363588-1-8
Publisher: Ascend Education LLC

Faculty Information

Instructor: Kara Brown
Department: CSIT
Sinclair Email: kara.brown4777@sinclair.edu 
Phone: 937-512-3437 or text 937-254-2013
Office Location: Centerville Campus 109
Office Hours (campus): Tuesday 5-6 pm in CENT 109 or by appointment. 
Office Hours (online): Wednesday 1:30-3pm and Thursday 1:30-2:30pm on Zoom or by appointment. 
Zoom Meeting https://sinclair.zoom.us/j/8493946064  
Meeting ID: 849 394 6064
Zoom Password: Sinclair

Course Outcomes

Course Outcomes

  • Implement and troubleshoot various network protocols and services, including TCP/IP, dial up connections, Virtual Private Networks (VPNs) and Internet Connection Sharing (ICS). 
  • Configure and troubleshoot User Account Control, Windows Defender, dynamic security for Internet Explorer and the Windows firewall. 
  • Perform clean installations and upgrade to the current version from previous client operating systems. 
  • Configure and manage the various file systems available, including FAT, FAT32 and NTFS, and their associated features, such as file and folder compression and encryption. 

Course Requirements

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You will work with your success coach to create a schedule to help keep you on track.  There are no weekly deadlines in a FlexPace course, but you do have to make Satisfactory Progress.  You can see the milestones in the table below and learn more about progress in the Grading Information section of the syllabus.

If Unit-based: This course is structured into units. Each Unit contains a list of the readings, activities, assignments, and assessments you will complete located at the top of the Unit opening page. 

This course includes the following graded activities. Again, you must score 80% or higher on each graded activity. 

  • Pre-Assessments - You can take pre-assessments only one time. You must get 80% on the pre-assessment to receive credit for the unit/topic without going through all of the content. However, if you receive 80%, you can opt to complete the readings, activities, and assignments to improve your grade.
  • Required Assignments – This course contains required assignments. These are required of all students regardless of their Pre-Assessment score.  You must complete these required assignments to open your Post-Assessments.
  • Post-Assessments - You may take post-assessments 2 times but must score 80% or higher. If you do not reach 80% after your first attempt, it is highly recommended that you contact your instructor BEFORE your second attempt to receive suggestions on how to better prepare. If you do not reach 80% on your second attempt, contact your instructor or success coach for options.
UNIT CHAPTERS & ACTIVITIES ASSESSMENTS
Course Overview  -- Introduction Survey
Assignment | Course Pacing Plan
Quiz | Course Overview Survey
Unit 0 | Lab Setup Setup learning environments Bonus Assignment | Windows 10 Install 

Unit 1 | Getting Started 
(Covers Introduction, Windows Desktop, File Explorer, Settings and Cloud) 

Chapters 1-4

Unit activities: 

    • Module 1 sections 1.1.1-4 
    • Module 1.2 sections 1.2.1, 1.2.2 
    • Module 1.3 sections 1.3.1-1.3.3 
    • Module 2 sections 2.1.1-2.1.4 

Unit practice quizzes (non-graded): 

  • Quizzes 1, 2, 3, 4  

Unit 1 Pre-Assessment 

Required Assignments: 

  • Installing Windows & Configuring Authorization and Authentication Lab
  • Configuring and Managing Permissions and Shares Lab
  • Updating Windows in Windows 10 Lab

Unit 1 Post-Assessment (if needed) 

Unit 2 | Configuration and Use 

(Covers Desktop, Applications and Accessories, Printing and Internet Browsing) 

Completion of this Unit is the 25% milestone in this course.

Chapters 5-8

Unit activities: 

    • Module 2 sections 2.2.1-2.2.2 
    • Module 2 sections 2.3.1-2.3.2 
    • Module 3 section 3.1.1 
    • Module 3 section 3.2.1 

Unit practice quizzes (non-graded): 

  • Quizzes 5, 6, 8  

Unit 2 Pre-Assessment 

Required Assignments: 

  • Configuration and Personalization Lab 
  • Managing Apps Lab 
  • Drivers Lab 
  • Networking Lab 

Unit 2 Post-Assessment (if needed) 

Unit 3 | Deployment and Planning 
(Covers Deployment, Planning, and installation options) 

Chapters 9-13

Unit activities:

    • Module 4 section 4.1.1 
    • Module 4 section 4.2.1 
    • Module 4 section 4.3.1 
    • Module 5 section 5.1.1 
    • Module 5 section 5.2.1 

Unit practice quizzes (non-graded):

  • Quizzes 9, 10, 11, 12, 13

Unit 3 Pre-Assessment 

Required Assignments: 

  • Support a Windows 10 Environment Lab 
  • Troubleshooting the OS Lab 
  • Configure Storage Lab 

Unit 3 Post-Assessment (if needed) 

Required Assignment | Midterm

 

Unit 4 | Accounts, Policies, and Profiles 
(Covers User accounts, Policies, and Profiles) 

Completion of this Unit is the 50% milestone in this course.

Chapters 14-17

Unit activities:

    • Module 5 section 5.3.1 
    • Module 6 section 6.1.1 
    • Module 6 section 6.2.1 
    • Module 6 section 6.3.1 

Unit practice quizzes (non-graded):

  • Quizzes 14, 15, 16, 17

Unit 4 Pre-Assessment 

Required Assignments: 

  • Data Access Lab

Unit 4 Post-Assessment (if needed) 

Unit 5 | Security and Management 

(Covers Security, Management of Apps, Devices, and Updates, Monitoring) 

Completion of this Unit is the 75% milestone in this course.

Chapters 18-24

Unit activities:

    • Module 7 section 7.1.1 
    • Module 7 section 7.2.1 
    • Module 8 section 8.1.1 
    • Module 8 section 8.2.1 
    • Module 8 section 8.3.1 
    • Module 9 section 9.1.1 
    • Module 9 section 9.2.1 

Unit practice quizzes (non-graded):

  • Quizzes 18, 19, 20, 21, 22, 23, 24

Unit 5 Pre-Assessment 

Required Assignments: 

  • Security Lab

Unit 5 Post-Assessment (if needed)

 Unit 6 | Final All course content Unit 6 | Final Exam
Required Assignment | Final Project

How are course materials, assessments, and outcomes all connected?

Visit the Course Alignment document. If you have questions, contact your instructor.

Where are the course materials coming from? 

Unless otherwise cited, content in this course is from the Sinclair College CSIT Department.

Unless otherwise cited, all icons are from the Sinclair College eLearning Division and all images are from Thinkstock or Dreamstime (Sinclair subscriptions).

Grading Information

In this FlexPace course, in order to have the higher of your Pre- or Post-Assessment scores be applied towards your final grade, the grade book is set to "Treat ungraded items as 0." This means you start with 0% in the grade book and it is up to you to build your grade as you work through each course assessment. Remember, you must pass each assessment with a score of 80% or higher.

If you have difficulties with any content or assignment, contact your instructor right away and arrange for additional help and coaching for what is causing you difficulty.

ASSIGNMENT POINTS
 Unit Final Grades (5 @ 50 points each) 250
 Required Lab Assignments (12 @ 25 points each) 300
 Midterm 100
 Final (Unit 6) 250
Total Points 900
GRADING SCALE POINTS
A (90-100%)
810 - 900
B (80-89%)
720 - 809
C (70-79%)
Ineligible to take any more FlexPace courses
D (60-69%)
Ineligible to take any more FlexPace courses
F (below 60%)
Ineligible to take any more FlexPace courses

Satisfactory Progress

Students must regularly make progress. FlexPace courses offer students the ability to progress through classes on a flexible schedule that can result in faster completion times. But this does not mean a student can simply stop-out in their course for weeks at a time during the term. In FlexPace courses, students must pace themselves to finish by the end of the 16-week (or summer 12-week) term. What does this mean? 

  • You must complete at least one graded assignment within the first 7 days of your FlexPace course to establish attendance. (Important:  Students who have not met this requirement by the stated Sinclair attendance reporting deadlines shall be reported as non-attending to the college.)
  • You must regularly make progress in your course(s). Specifically:
    • 25% of coursework must be submitted ¼ of the way through the term.
    • 50% of coursework must be submitted by the midpoint of the term.
    • No more than 5 assignments may be submitted in the week prior to finals week.
    • If applicable, final exam and/or project must be submitted by Tuesday of finals week.

You can always accelerate beyond these guidelines and finish early at any time during the term - please remember these are meant as the default pace that all students must keep if they choose not to accelerate.

Failure to meet one or more of the above course progress policies could result in point reductions, ungraded assignment submissions, a failing grade, and/or ineligibility for future FlexPace courses. Students who have not completed any graded work throughout the entire course shall receive a Z grade for the term.  

Assessment Retake Guidelines

To pass the assignments, you must score 80% or higher. If you do not succeed with your first attempt, contact your instructor if a second attempt is not automatically opened to you.  If you do not succeed on your 2nd attempt, contact your instructor or success coach for guidance and further instructions.

There is a FlexPace opt-out policy that allows students who are unable to obtain a grade of 80% or higher on all assignments to be able to still complete the course and receive a grade and course credit, if earned. Students who are eligible for and accept an opt-out will no longer be allowed multiple attempts to complete assignments; the first attempt will be the final grade.

Course Policies

How much time and work will this course take?

A FlexPace course takes as much time as a face-to-face course and may take more. While more flexible than classroom courses, FlexPace courses may require additional time reading lessons, as well as preparing for and completing assignments, tests, and quizzes. The estimated time commitment required outside of class in any college course is two to three times the number of credit hours. A FlexPace course may require a total of three to four times the number of credit hours.

Since most communication in a FlexPace course is completed via email, many of these courses require a significant amount of online communication and presence. Be sure to factor this into your schedule.

Participation

For the most part, the course is organized by unit or topic. Each one usually contains one or more graded assignments. FlexPace courses are self-paced courses; however, students are expected to make consistent progress throughout the term. Students who are absent from the course, or who do not turn in assignments, for a period of time will be contacted by the success coach. Students are expected to complete the course within the current semester term, regardless of what date you begin the course.

The Dos and Don'ts of Communication

As a general rule of thumb, you should plan on logging into the course at least three (3) days per week, and participating in activities. When you log in, make it a habit to:

  • While you can send email messages from the eLearn email system to other students and faculty listed in your eLearn course address book, all email sent from eLearn will be delivered to users’ Outlook accounts (@sinclair.edu email address). This means to read or respond to email sent from eLearn, you must access your Outlook account.
  • Check the course requirements and progress milestones to make sure you are on track.
  • Contact your instructor if you are having difficulties with a concept in your course. Your instructor is available to help you with the course content. Instructor contact info is located at the top of the syllabus.

Student <—> Instructor/Student Communication

Remember that it's easy to misinterpret the meaning of a message when you can't see the person face-to-face. Consider these guidelines:

  • Be sensitive and courteous to others when you communicate with them.
  • Make your communications as clear as possible.
  • Always be respectful of others’ opinions even when they differ from your own. Remember we all come to the course with diverse backgrounds, experiences, and perspectives.
  • If you disagree with someone, express your differing opinion in a respectful way.
  • Do not make personal or insulting remarks.
  • Be open-minded and discerning. Strive to be a skeptic (a doubter) instead of a cynic (a disbeliever). Question yourself and others in order to find a solution or to search for the truth. We can learn from each other’s experiences and perspectives.
  • Use cyberspace etiquette (netiquette); for guidelines, visit The Core Rules of Netiquette (excerpted from the book, Netiquette, by Virginia Shea).

If you have any questions or concerns about course communications, please contact your instructor.

Instructor —> Student Communication

It is your instructor's responsibility to be in communication with you as you progress through the course. Expect the following guidelines to be practiced:

  • Email Response Time: Your instructor will respond to your email questions typically within 24-48 hours from Monday - Friday, excluding weekends and holidays.
  • Graded Assignments/Assessments: Your instructor will grade your assignments typically within three business days of submission.
  • Assistance: If you are having difficulties with a concept in your course, contact your instructor for assistance. You can contact your instructor via email or telephone. Additionally, most instructors also have office hours.  

    Other course policies I should know about?

    Your instructor will inform you of any additional policies, where applicable.

    Diversity Equity and Inclusion

    One of the most important roles of participants in the learning community is to be open to growing and to help others grow by naming any biases, oversights, or assumptions they observe. Students are encouraged to discuss any incidents of perceived bias or discrimination, conscious or otherwise, with the course instructor, the division chair, or with the office of the Chief Diversity Officer at SCC.  

    Sinclair Community College (SCC) is committed to providing equitable educational opportunities and a safe learning environment for all students, faculty, and staff. View the SCC Non-Discriminatory Practices policy.

    A bias incident is any type of conduct, speech, or expression that demonstrates conscious or unconscious bias and targets individuals or groups that are part of a federally protected class (ie. race, ethnicity, national origin, sex, gender identity or expression, sexual orientation, religion, or disability). Bias-based behavior can also be identified as when someone treats another person differently or makes an offensive comment because of their membership in a protected group, such as race, ethnicity, gender, sexual orientation, religion, or disability. 

    What is Expected of All 

    “Do the best you can until you know better. Then, when you know better, do better.” Maya Angelou 

    The work to recognize our own human biases opens the door to engaging with others on a whole new level. This work can only be done with conscious purpose, including awareness of ourselves and others, self-reflection, a willingness to listen and learn with humility, authenticity, and compassion, and a determination to take action once we "know better.”

    To be successful, this work must be done within a context of mutual care, respect, and trust, with an assumption of innocent ignorance (unconscious bias) on the part of others but with an emphasis on the real impact of the behavior or comment. Gentle but firm persistence in this effort will lead to lasting and effective change. 

    Accessibility

    What about privacy and accessibility on websites?

    You may come across many websites or web-based applications linked within this course. Many websites will have a policy or statement regarding privacy and/or accessibility. For example, Sinclair's website has them: Privacy Statement and Web Accessibility Policy Statement. eLearn, the Learning Management System that Sinclair uses for online courses is owned and maintained by D2L/Brightspace. The D2L website has a Privacy Statement and an Accessibility Compliance statement. If a website has such policies/statements, they are typically located as links on the bottom of the website's homepage. If not noticeably present, you might find them by searching within the website. If you have any concerns about such policies/statements (or lack thereof) on an external website/web-based app linked in this course, please contact your instructor.

    What about the accessibility of content within the course?

    Sinclair Community College (SCC) prioritizes accessibility of materials, content, and other components of our online, blended, and FlexPace courses by following federal law and other applicable statutes.

    SCC respects these guidelines when creating web-based content, documents, images, audio, video, and other materials for online, blended, and FlexPace courses. Companies that provide educational content for use in SCC courses are also required to explain how their products or services meet accessibility standards.

    When materials do not meet accessibility standards, SCC is sometimes able to edit or modify those products to improve accessibility. However, some materials are produced or regulated by local, state, or national agencies which grant professional certificates or accreditation. SCC cannot legally make changes to materials produced by these agencies, or the certification/accreditation will not be valid.

    Due to specific regulations, some of the content in this course might not be accessible. Please see the Alternate Formats Available in eLearn Courses under Student eLearn News on your eLearn homepage to learn how to generate different formats for these materials. Also, please contact your course instructor ASAP, as they may be able to provide different formats as well. If you need accommodations for this course, contact Sinclair's Accessibility Services

    Sinclair Policies

    Sinclair Academic Policies:

    Click the link below to view policies such as dropping a course, withdrawing from college, late registrations, change of schedule, administrative withdrawal, grades, student behavior guidelines, safety and security, and academic and other counseling. Understanding these policies is the responsibility of every student.

    Sinclair College Policy Library

    Here are some policies you may want to pay close attention to as a SinclairOnline student:

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